User Agreement

(Offer Agreement)

This public Offer Agreement (hereinafter referred to as the Offer) defines the relationship between the website owner (hereinafter referred to as the Rights Holder) and a capable individual who has accepted this offer to conclude a transaction for the purchase and sale of goods, by accepting the Offer on the Website (hereinafter referred to as the User).

1. Terms and Definitions

1.1. Website – the Internet site https://zxonline.net.

1.2. Goods – licensed computer games, other software and digital products sold by the Rights Holder, announcements of which are presented on the Website.

1.3. Website Service – the software of the Website that allows the User to interact with the Rights Holder regarding the transaction for the sale of Goods and its payment on the Website.

1.4. Acceptance of the Offer – the User's full and unconditional acceptance of the Offer by taking actions to accept its provisions using the Website Service (checking the corresponding box) before purchasing a specific Product. User's acceptance of the Offer in accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation is equivalent to the conclusion of an agreement under the terms set forth in this Offer.

1.5. User's Personal Account – a protected part of the Website's software. It contains comprehensive personal data about the User, statistics, financial information related to their activity on the Website, and information about purchased Goods. Access to the Personal Account is possible after the User's registration and authorization on the Website using a login and password.

2. Subject of the Agreement

2.1. The Rights Holder provides the User with the opportunity to use the Website Services for the purchase of Goods for personal interests on the terms of a simple non-exclusive license throughout the world and for the entire term of the exclusive rights to the Goods, on a paid basis.

3. Obligations and Rights of the Parties

3.1. Rights Holder's Obligations:

3.1.1. To ensure the round-the-clock operability of the Website, except for cases where access to the Website is restricted due to reasons beyond the Rights Holder's control (lack of necessary software, internet access, actions of providers, energy companies, impact of computer viruses and/or malicious programs, etc.), as well as during the period of technical work to eliminate malfunctions and errors in the Website's operation, and the introduction of new functions and services of the Website.

3.1.2. To provide informational support for activating specific computer games, software, and other digital products using the obtained Goods.

3.1.3. To take generally accepted technical and organizational measures aimed at ensuring the security of personal data and other User information. User's personal data is not disclosed to third parties, except in cases specified in the current legislation of the Russian Federation, as well as cases expressly stipulated in this Offer.

3.1.4. To replace the Goods or refund the User the money paid for the Goods in case of.

3.1.5. To protect the User's personal data with an appropriate level of security and strictly adhere to the privacy policy. To keep User records with detailed information about data processing operations and to promptly notify supervisory authorities in case of detected User personal data leaks.

3.1.6. Not to interfere with the User's rights to change, edit, or delete their personal data from the Website.

3.1.7. To cease processing the User's personal data no later than two days from the moment of receiving a proper notification with a corresponding request from the User.

3.2. Rights Holder's Rights:

3.2.1. To temporarily suspend the sale of Goods if it is necessary to restore the Website's operability.

3.2.2. The Rights Holder has the right, at their sole discretion, to amend and/or supplement this Offer at any time without prior or subsequent notice to the User. The Rights Holder will publish changes to the Offer on this page of the Website. Continued use of the Website Services by the User for purchasing Goods after any such changes signifies their agreement with such changes and/or additions. Regular review of this page to familiarize oneself with the current version of the Offer is the User's responsibility. The latest version of the Offer supersedes all previous agreements and correspondence between the Rights Holder and the User.

3.2.3. To refuse a transaction with a User if their actions hinder the normal operation of the Website.

3.2.4. To verify personal data and the availability of necessary rights, and in case of providing incorrect or invalid information, to suspend or terminate the sale of Goods.

3.2.5. To use the email addresses, mobile phone numbers, and other contact details provided by the User on the Website for sending advertising information. The User authorizes the Rights Holder to send them information, including advertising, in the form of text messages and/or graphic images to their email address, as well as to other contact details provided by them on the Website during registration.

3.2.6. To use User reviews left on the Website about the Goods after the purchase and sale transaction of the Goods has been completed through the Website Services, in any way without additional User consent.

3.3. User's Obligations:

3.3.1. Before purchasing Goods on the Website, the User is obligated to carefully read this Offer, other information on the Website related to the procedure and rules for selling Goods, and to monitor changes in them on the Website.

3.3.2. To comply with the prohibitions and restrictions established by this Offer.

3.3.3. To comply with copyright laws of the Russian Federation and use the Goods only for personal non-commercial purposes.

3.4. User's Rights:

3.4.1. To order, pay for, and receive Goods and email newsletters using the Website Services.

3.4.2. To demand a refund of paid funds (minus third-party commissions) if, after ordering and paying for the Goods, the ordered and paid Goods were not received through no fault of the User, or if the Goods were of inadequate quality or did not match the declared specifications.

3.4.3. To leave reviews about the Goods on the Website using the Website Services after the completion of the Goods purchase and sale transaction. Reviews about the Goods must comply with generally accepted rules and norms of conduct, and must contain only specific and substantiated information that does not violate the rights, business reputation, and dignity of the Rights Holder or third parties.

4. Cost of Goods and Payment Procedure

4.1. The cost of a specific Product is displayed on the Website pages.

4.2. Payment for the Goods is made at the moment the User completes the payment actions for the selected specific Goods using the Website Services.

4.3. For settlements on transactions concluded using the Website Services, payment systems indicated on the Website or bank card (account) payments are used. The User bears the burden of paying third-party commissions for payment transactions for the Goods independently and at their own expense.

4.4. The cost of Goods ordered on physical media includes the cost of delivery to the address specified by the User during registration on the Website.

5. Procedure and Terms of Goods Delivery

5.1. The User can order and pay for the Goods of interest, information about which is presented on the Website, using the Website Services.

5.2. Upon receiving payment from the User for the selected Goods, the Rights Holder immediately provides the User with the opportunity to download the selected Goods as an installation file for their computer and sends the User an activation code (key) for the Goods via email.

5.3. The Goods and their activation code (key) also become available to the User in digital form in the User's Personal Account immediately after the payment is credited to the Rights Holder's payment system account. In case of delay or non-receipt of the Goods within 24 hours, the User who purchased the Goods must contact the Rights Holder's support service with a corresponding claim.

5.4. Informational support for the User regarding the activation of Goods by the Rights Holder is provided through communication via email. The Rights Holder guarantees a response to the User's inquiry via email within 24 hours from the moment of receiving the inquiry from the User.

5.5. When ordering Goods on physical media, the delivery time of the Goods is extended by the actual delivery time by the postal operator or logistics company chosen by the User through the Website Services.

6. Liability of the Parties

Rights Holder's Liability:

6.1. The Rights Holder guarantees the proper fulfillment of their obligations under this Offer and bears full responsibility for their violation in accordance with the legislation of the Russian Federation. In any case, the Rights Holder's liability is limited to the cost of the Goods in respect of which any claims may arise.

6.2. The Rights Holder is not responsible for the User's failure to receive the Goods if the User does not have access to the Website (email) via the Internet due to reasons beyond the Rights Holder's control (lack of necessary software, internet access, actions of providers, energy companies, impact of computer viruses and/or malicious programs, etc.), or if the User has not taken measures to timely receive the Goods from the postal operator or logistics company.

6.3. The Rights Holder is not liable for any indirect, incidental, or consequential damages, including, but not limited to, lost data, damage to honor, dignity, or business reputation, lost profits, caused by the use of the Website Services, its components, and materials obtained through them, even if the Rights Holder has been advised of the possibility of such damages.

User's Liability:

6.7. The User bears full responsibility for the proper fulfillment of their obligations under this Offer.

7. Procedure for Returning Goods and Funds

7.1. Goods purchased by the User in digital form and successfully activated are not subject to return or exchange, and refunds are not provided.

7.2. The parties have agreed that if the Goods are ordered by the User on a physical medium and are not received (lost) by the User due to the User's fault, then exchange or return of the Goods and/or funds will not be made.

7.3. In all other cases, the Goods are subject to exchange/return in accordance with the legislation of the Russian Federation.

8. Dispute Resolution

8.1. All disputes shall be resolved through negotiations between the Parties or, if the Parties cannot reach an agreement, through an authorized judicial body in accordance with the legislation of the Russian Federation.

9. Prohibitions and Restrictions

The User is prohibited from: 9.1. Using the Website in any way that may interfere with its normal operation.

9.2. Engaging in actions that constitute unfair advertising or anti-advertising.

9.3. Transferring rights to purchased Goods to third parties.

10. Force Majeure

10.1. Neither party shall be liable to the other party for delay or non-performance of obligations due to circumstances arising beyond the will and control of the parties, which could not be foreseen or avoided, including declared or actual war, civil unrest, epidemics, blockade, embargo, earthquakes, floods, fires, and other natural disasters.